I'm so amazed and delighted that the pigeon spikes which I ordered just before 4pm yesterday were delivered before 10am this morning. That's incredibly good service, best I've encountered for a long time. I also very much appreciated your telephone advice and the samples you sent to ensure I ordered the right product. Real customer service and a human being answering the phone right away makes a refreshing change. I shall certainly be happy to recommend your company to other people with a pigeon problem. My son will also be delighted - he can spend part of his day off tomorrow installing them! Very many thanks again.