The web site is extremely easy to use and secure for ordering purposes. The site has loads of pictures and is full of great information. Quite simply a joy to use for any customer. I had a problem with Starlings nesting under the roof tiles. They were getting in where the tiles overlap the gutter. The spikes have totally resolved this problem as they were easy to fit to the gutter and thus blocked up the holes under the tiles to prevent entry. Job done..... does not get any easier!