Jones and Son Pest Control Supplies Ltd - Cookies Policy

Cookie Policy

This Cookie Policy explains how Jones and Son Pest Control Supplies Ltd uses cookies and similar technologies on our website, https://birdspikesonline.co.uk, and on our mobile website.

Cookies are small text files placed on your device when you visit a website. They help websites work properly, remember choices you have made, improve the way a website performs and, where you have agreed, support analytics and advertising.

Similar technologies may include tracking pixels, scripts, tags, web storage and other tools that store information on, or access information from, your device.

Some cookies are essential for our website to work and cannot be switched off through our cookie settings. These include cookies that help with security, shopping basket functions, checkout and other services you have asked to use.

Other cookies, including analytics, performance, advertising and some third party cookies, will only be used where you have given your consent, unless a legal exemption applies. You can change or withdraw your cookie choices at any time by using the cookie settings on our website.

Types of cookies we use

Essential cookies

These cookies are needed for our website to work properly. They may include cookies that allow you to use secure areas of the website, add items to your shopping basket, place an order, make a payment, keep your session active or help keep the website secure.

If these cookies are blocked, some parts of the website may not work correctly.

Analytics and performance cookies

These cookies help us understand how visitors use our website. For example, they may help us see which pages are visited, how people move around the site and whether visitors can find what they are looking for. This helps us improve the way the website works.

We use analytics tools such as Google Analytics. Where required, these cookies are only used if you have agreed to them through our cookie settings.

Advertising cookies

These cookies may be used to understand which pages you visit and which links you follow, so that advertising can be made more relevant to your interests. They may also help us measure how well our advertising performs.

We may use advertising tools such as Google Ads. Where required, these cookies and similar technologies are only used if you have agreed to them through our cookie settings.

Functional cookies

Functional cookies help provide additional features on our website, such as live chat, embedded videos, customer reviews or other tools that make the website more useful to visitors.

Some functional cookies may be provided by third party services. Where required, these cookies are only used if you have agreed to them through our cookie settings.

Third party cookies

Some cookies and similar technologies may be set by third party services used on our website. These third parties may process information about your visit in accordance with their own privacy policies.

Cookies and services we may use

The information below explains the types of cookies and similar technologies that may be used on our website. The exact cookies may change from time to time, depending on the services we use and how those services are configured.

Essential ecommerce cookies

Provider: birdspikesonline.co.uk or our website platform provider.

Type: Essential.

Purpose: These cookies help the website work properly. They may support the shopping basket, checkout, payment process, account login, order processing and website security.

Typical duration: Session or set period.


Session cookies

Provider: birdspikesonline.co.uk or our website platform provider.

Type: Essential.

Purpose: These cookies maintain your session as you move around the website. They help the site remember actions such as pages viewed, basket contents or secure areas accessed.

Typical duration: Session.


Cookie preference cookie

Provider: birdspikesonline.co.uk or our cookie settings provider.

Type: Essential.

Purpose: This cookie remembers your cookie choices so that the website can respect your preferences when you return.

Typical duration: Usually 6 to 12 months.


Google Analytics cookies, such as _ga and _ga container cookies

Provider: Google.

Type: Analytics and performance.

Purpose: These cookies help us understand how visitors use the website, including visitor numbers, page views, journeys around the website and general website performance.

Typical duration: Usually up to 2 years.


Google Ads cookies, such as _gcl_au

Provider: Google.

Type: Advertising.

Purpose: These cookies help measure advertising performance, understand conversions and make advertising more relevant.

Typical duration: Usually up to 90 days, although some Google cookies may vary.


Trustpilot cookies

Provider: Trustpilot.

Type: Functional or third party.

Purpose: These cookies support Trustpilot review features, customer review displays or links to Trustpilot services.

Typical duration: Varies.


Tawk.to cookies

Provider: Tawk.to.

Type: Functional or third party.

Purpose: These cookies enable live chat on the website and may help remember chat sessions or visitor information during a chat.

Typical duration: Varies.


YouTube cookies

Provider: Google or YouTube.

Type: Functional, third party or advertising.

Purpose: These cookies may be used when YouTube videos are embedded, loaded or viewed on our website. They may support video playback, preferences, analytics or advertising.

Typical duration: Varies.


Social media cookies or tracking technologies

Provider: Facebook, Instagram, LinkedIn, YouTube or other social platforms.

Type: Third party or advertising.

Purpose: These may be used if visitors click through to our social media pages, interact with embedded content or use social media features connected to our website.

Typical duration: Varies.


Google

We use Google Analytics to help us understand website usage and Google Ads to support advertising. These services may use cookies and similar technologies where you have agreed to them through our cookie settings.

You can read Google’s Privacy Policy here: Google Privacy Policy

Trustpilot

Trustpilot allows customers to review and express an opinion about our service, website and products.

You can read Trustpilot’s Privacy Policy here: Trustpilot Privacy Policy

Tawk.to

Tawk.to gives visitors the option to live chat with us while browsing our website, so that we can answer queries in real time.

You can read Tawk.to’s Privacy Policy here: Tawk.to Privacy Policy

YouTube

We may embed YouTube videos on our website to help visitors understand our products and how to use them.

You can read YouTube’s privacy information here: YouTube Privacy Information

Managing your cookie choices

When you first visit our website, you may be shown a cookie banner or cookie settings tool. This allows you to accept or reject non essential cookies, or choose which categories of cookies you are happy for us to use.

You can change or withdraw your cookie choices at any time by using the cookie settings link on our website.

You can also control cookies through your browser settings. Most browsers allow you to delete cookies, block all cookies, allow all cookies, block third party cookies, clear cookies when you close the browser, or use a private browsing mode.

Please note that blocking all cookies, including essential cookies, may affect how our website works.

You can find further information about managing cookies at www.aboutcookies.org.

Contact us

If you have any questions about this Cookie Policy, please contact us at sales@jonesandson.co.uk.

Updated date of Cookie Policy: June 2026

Your Basket